The staff was exceptionally nice. The breakfast staff even remembered how we like our coffee by the second day. The breakfast buffet and fruit choice was amazing, very varied with something for everyone. The beds were very, very comfortable with good pillows, and I'm picky in that regard. The shower pressure was great with nice, hot water. The room had all facilities and kits you would need. We required a different room, and the reception staff was also very accommodating. Laundry service was also great! I know Bogotá, so for me the location is perfect for what I needed. It's not central per se, but it's a safe and quiet neighbourhood with a great mall on front and lots of nice little vendors and shops around.
Vassia
marraskuu 2024
Beutiful clean property!, excellent location. The staff is amazing incredible kind and helpful. Special thanks to Maria Angel Garcia
Claudia
toukokuu 2024
The Sonesta Hotel Bogota is now our go to hotel when we travel to Bogota. We were so happy with our stay there. The room was spotless with clean drum tight bed made every day for us. The shower was wonderful with nice soaps and toiletries. One of the nicest things we loved was the breakfast that came with the booking. It included made to order eggs/omelets and a splendid buffet that changed every morning, plus coffee bar included. Buffet included fresh cut fruits, cheeses, lots of breads, pastries, different little cracker appetizers things and homemade Colombian fruit marmalades. Wow! It was a great way to start each day. A remarkable observation was that every staff member in the restaurant and hotel always wore a beautiful welcoming smile and promptly serve you if you need it anything. We felt spoiled! When you enter the hotel there is a free coffee/tea machine and fruit marinated water dispenser there all day. An example of their service was when we informed them that the shower door had a small part that seemed loose, we went to the buffet breakfast and by time we returned to the room it was already fixed like new. How can you beat that? On top of that it’s across the street from a nice mall with 24 hour grocery store and loads of shops/restaurants Thank you Sonesta Bogota you will see us again 😊
William
kesäkuu 2023
Friendly reception staff, and the small bald guy, forgot his name Eugenio maybe?! was fantastic, so much attention to detail, great service and very attentive. The orange or banana cake at breakfast was divine!
Hazel
huhtikuu 2023
the staff was attentive, and very kind and the variety of the options was great. Everything was good quaility and made fresh. We loved the area and it was comfortable
Maria
maaliskuu 2024
The staff was wonderful. They were professional, friendly, and always aiming to make our stay an excellent one. The breakfast was excellent, with many different choices. Cooks Porterhouse, the hotel restaurant, was excellent, with great food quality, excellent service and very good prices. Location was excellent with some of the best restaurants in Bogota close by and a nice shopping mall across the street.
Ariel
heinäkuu 2023
The location is great and the staff are really friendly!! Our room was very clean and comfortable! The breakfast is one of the best around and the staff go way above normal to make sure you are completely satisfied with your meal!! We would definitely recommend this property for anyone looking for a great place to stay!!
Patrick
huhtikuu 2024
The staff in general, their commitment to service is remarkable. The hotel is very clean, spacious and elegant. The breakfast was a buffet and it was delicious, my daughter loved it as well as the 24 hour room service.
Juan
marraskuu 2024
The hotel's location is excellent, situated just across the street from the Unicentro Mall. It offers a modern and comfortable atmosphere. The rooms are spotless and cozy, ensuring a restful stay. The staff is exceptionally accommodating and always ready to assist. The breakfast is very good, providing a great start to the day.
Lina
kesäkuu 2024
location, comfort, facilities
Karina
marraskuu 2022